FREQUENTLY ASKED
QUESTIONS

Being one of the top property restoration companies in New York, we have seen and spoken with countless homeowners and businesses. Below are answers to some of the common questions we have come across about property restoration. If you still have a question that’s not answered below, please don’t hesitate to ask us at 718-550-2779.

SIGNS OF DAMAGE:

WHAT ARE SIGNS OF MOLD IN MY HOME?

Here are a few signs that you may have a mold issue requiring mold remediation in your home… Sneezing, runny nose, nasal congestion Red eyes, skin rashes Musty smell Greenish black areas or spots on walls Slimy textures WHAT ARE SIGNS OF ASBESTOS IN MY HOME? Here are a few signs that you may have asbestos in your home… Dry cough, shortness of breath, chest pain

– If your home was constructed prior to 1980, old floor tiles, ceiling tiles, and roof shingles may contain asbestos.

– It is recommended that a qualified professional collect and test the sample.

WHAT ARE SIGNS OF LEAD IN MY HOME?

Here are a few signs that you may have a lead issue in your home…

– Pre 1978 home

– The older the home the more likely it is to have lead-based paint

– Chipping and lead paint dust can be dangerous

– You may have your home inspected for lead by writing for information from your local EPA office on how to have your home inspected 1-800-424-LEAD

WHAT DAMAGE OCCURS FROM WATER?

Water exposure will swell wood elements and dissolve adhesives that will lead to unstable structure, furniture damage, and buckling in hardwood floors. If left unchecked and improperly treated, mold, mildew, and rot will soon appear with hazardous effects on your health and the structure of your house. Some indications of nyc water damage are, drywall drooping, developing collapses, paint peeling and bubbling, and insulation soaking up water like a sponge.

WHAT DAMAGE OCCURS FROM FIRE?

Apart from the destruction as a result of heat and smoke, fire can cause massive destruction due to water. For example, a sprinkler system activating in rooms that did not have a fire. The building elements of your house can be compromised due to fire – roofs and floors. Flood damage restoration in NYC is handled by NYC Restoration professionals from cleanup through design remodel and renovation.

GENERAL QUESTIONS

What do I do to prevent mold growth in my home?

Preventing mold growth is all about identifying and controlling moisture and water problems. Mold spores are everywhere, including your home, and they can grow on any surface that has sufficient moisture.

Common sources of moisture are:

  • Roof leaks
  • Leaking indoor plumbing
  • Outdoor drainage problems
  • Damp basements and crawl spaces
  • Steam from a bathroom or kitchen
  • Condensation on cool surfaces
  • Humidifiers
  • Wet clothes drying inside the home
  • A clothes dryer venting indoors
  • Poor or improper ventilation of heating and cooking appliances
What should I do when damage occurs?

Call your insurance company to let them know. Then call NYC Restoration.

Your insurance company and NYC Restoration will walk you through the steps after damage.

Here are a few tips…

– Do your best to shut off the source of water, and to mop up standing water.

– Do not enter a home damaged by fire, unless the fire department says it is okay.

– Request a copy of the fire report from your fire department. This report will provide helpful information to your insurance company and restoration company

– Document the damage by taking pictures of the affected areas and items.

– Do not throw anything away.

Do I have to hire a professional to clean up the damage?

We highly recommend speaking with a professional, such as NYC Restoration. If water, smoke, mold, asbestos, and lead are not cleansed and remediated appropriately, there can be serious risks to your health and the structure of your home. Special equipment is needed to eliminate a home’s water, smoke, mold, asbestos, and lead. A professional, like NYC Restoration, will guide you through the insurance process so that you can recover as soon as possible from the damage and loss and restore your home to its pre-damaged state.

Do I have to use the restoration company my insurance company recommends?

No, you don’t need to use the restoration company your insurance company recommends.

ABOUT NYC Restoration's Services

Why NYC Restoration?

We have an incredible Team in New York City home restoration and construction services. Our enthusiasm for home restoration combined with our focus on the customer allows us to support our customers through the often complicated process of making an insurance claim, while working hand in hand with each client to ensure the outcome meets their every expectation.

How much does a typical remediation cost?

This depends on the kind of damage and the severity.

How long does a remediation take?

This depends on the kind of damage and the severity.

How are homeowners insurance claims paid?

The majority of times, a casualty loss inspector will inspect the damage to your home and give you a certain sum of money for repairs based on the terms and limits of your homeowners policy. Typically, that first check you receive from your insurance company is an advance against the total settlement amount, not a final payment.

TALK TO YOUR INSURANCE RESTORATION EXPERT

Let's help restoring your damaged New York home or business to its previous state. Call our restoration experts today to get started.