Water Damage Cleanup and Restoration

SERVPRO® is a name you can trust when you need water damage restoration, cleanup, and repair, near you. We know that even a small amount of water can lead to major damage to your home. When you have a water damage emergency, call SERVPRO. Our professionals are always nearby around the clock to help you.

Licensed · Bonded · Fully Insured
NYC DCA License #2107837-DCA · DOB Contractor ID #617843

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24/7 Emergency Service

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Trusted Water Remediation Specialists

A flood, storm, hurricane, or even a minor plumbing problem can lead to major water damage in your home. The professionals at SERVPRO have spent more than 50 years developing a proven plan of water damage remediation and know exactly what to do, and what to look for if you have a water emergency. Our uniquely trained specialists know exactly how to remove the water, clean up the damage, and provide water damage restoration to your residence.

Our team of specialized technicians will carefully assess the water damage to your property and clearly explain the extent of the water damage restoration needed at your home. We will work with your insurance company to help navigate the claims process and coordinate the necessary paperwork, making the experience smoother. With more than 2310 locations in the United States and Canada, there is a SERVPRO near you ready to answer your call around the clock.

Quick Links:

Water Tips – Until Help Arrives

Water Restoration Process

24-Hour Emergency Service

Commercial Water Damage and Restoration

Water damage to your business is more than just devastating, it’s inconvenient for your customers too. For more than 50 years, SERVPRO has been serving the commercial business community and its specific set of needs. One call to any of our 2310 locations in the U.S. and Canada is all it takes to start getting you back to business after a disaster strikes.

We work with you to get your company back to business as quickly as possible and your employees back to work. We offer flexible solutions along with our repair and restoration services that isolate the damaged area so that normal operations can continue. You can trust SERVPRO with your commercial industry water damage and restoration needs.

Commercial Water Services

Why Choose SERVPRO for Water Damage?

Highly Trained Restoration Specialists

Our professionals specialize in residential water damage restoration, with training focused on restoring salvageable items, accelerating drying time while documenting the entire restoration process.

Customer Care

We have more than 50 years of experience in the cleanup and restoration industry. Our professionals care about you and your property and want to help you get back to normal after you have water damage to your home.

#1 in the Cleanup and Restoration Industry

We’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.

Easier Insurance Claims Process

SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

What to do When Water Damage Happens

Planning for a water emergency is probably the last thing on a homeowner’s mind. However, water damage can happen to anyone at anytime. Knowing what to do before an emergency happens can give you peace of mind. Here are some helpful hints from SERVPRO.

Remove as much excess water as possible by mopping and blotting.

Remove and prop up wet upholstery cushions for even drying. Do not put cushion covers in washing machine.

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Steps In Our Water Damage Restoration Process

Emergency Contact

When you call, our specialist will guide you through several questions that will help us appropriately respond to your unique water emergency. Beyond understanding your situation, we will want to set up a time for your local SERVPRO professional to inspect the property and create a restoration plan for you. Fast response is critical, so we’ll want to schedule this as soon as possible.

Inspection and Water Damage Assessment

After our professionals arrive at your home, they will thoroughly assess the water damage and help you understand its severity, hazards that may be present, and determine what can be restored. If necessary, we will also assist with stopping the source of the water damage. All of this is a crucial step to creating an effective plan of action that will result in the successful restoration of your property.

Water Removal

Service work normally begins with a thorough extraction of water. This helps prevent the spread of water in the structure and reduces drying time. Typically, hundreds or thousands of gallons of water are removed using powerful pumps and extraction units during the water removal process.

Damaged Material Removal

If any materials cannot be successfully restored, this will be communicated to you. These materials are typically removed as soon as possible to expedite the drying of all restorable materials.

Cleaning, Sanitizing, and Deodorization

Water damage can create cleaning, sanitizing, or deodorization needs for floors, furniture, and other personal belongings. SERVPRO professionals use a variety of specially formulated products, industry-leading equipment, and proven techniques to accomplish this important aspect of restoration.

Drying

After the bulk of the water has been removed, our specialists use industry-leading drying equipment to remove the water you can’t see. This will target water within materials to bring these materials back to their normal moisture level. This equipment is normally placed during the first visit to your property. The type and amount of equipment is based on your unique situation and industry standards.

Monitoring

During the drying process, our specialists will want to visit your property daily to help ensure materials are drying properly, check drying equipment performance, and make changes as needed. This monitoring process is critical to effective and efficient drying of your property.

Repairs and Construction

After these initial steps, your home may need construction work to get your property back to its pre-loss condition. The repair step can be minor repairs or rebuilding entire areas of your home. We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

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Water Damage FAQs

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